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How We Operate


Originals from Africa (OfA) represents artisans from Southern Africa with the primary goal of alleviating poverty by helping to find markets for their products. This involves extensive travel, some of it to easily accessible art hot-spots, others to remote village areas via narrow sandy tracks. The expeditions often cover hundreds of miles from the company offices. Only well made and finely designed crafts are chosen guaranteeing unique and beautiful items from the region.

OfA has offices in Africa and the US. The roles of these offices are as follows:

OfA AFRICA
Responsible for day to day contact with artisans and maintaining good relationships with them. OfA Africa hand selects all pieces to ensure high quality standards.
OfA Africa also works with the artisans to develop new products that will sell well in the USA. The products are warehoused in Africa and are shipped to our US warehouse from there. Shipping takes from 4-6 weeks.

OfA AMERICA
Ensures that all customer needs are met. Responsible for contacting desirable prospects and introducing OfA products. Representatives from OfA USA will meet with prospects as needed and provide product samples.
OfA USA also warehouses up to 100 of each product for urgent orders thus overcoming the 4-6 week delivery time. OfA USA is responsible for customer relationship building and customer service.

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